FAQ, how to connect the device to WiFi router?
![pic 10.png](https://static.wixstatic.com/media/e48dc3_e7640163e754434888d46540f7b4e2a9~mv2.png/v1/fill/w_420,h_666,al_c,lg_1,q_85,enc_auto/pic%2010.png)
![pic 35.png](https://static.wixstatic.com/media/e48dc3_d54080cf45e74a9f8d88df3f91f8a3f8~mv2.png/v1/fill/w_423,h_671,al_c,lg_1,q_85,enc_auto/pic%2035.png)
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_42,h_42,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/Untitled%208.png)
Click here to get the left side toolbar.
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_42,h_42,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/Untitled%208.png)
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_42,h_42,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/Untitled%208.png)
or
![pic 47.png](https://static.wixstatic.com/media/e48dc3_271ee998ac4d47aeb9c6e17120f41d13~mv2.png/v1/fill/w_385,h_625,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/pic%2047.png)
Take your own pic, get one from photo gallery, or use the default one.
Click ADD after completed.
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_42,h_42,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/Untitled%208.png)
Enter the password of the WiFi router.
Pick up a meaningful name, for example, sweet home, office,....
Re-enter the password for verification.
![Untitled 9.png](https://static.wixstatic.com/media/e48dc3_5e1412bc254243e7bbffb8d930c64c5e~mv2.png/v1/fill/w_65,h_14,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Untitled%209.png)
![Untitled 5.png](https://static.wixstatic.com/media/e48dc3_e8e9f42041a6486fb078658eae72f8f2~mv2.png/v1/fill/w_131,h_97,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/Untitled%205.png)
![Untitled 2.png](https://static.wixstatic.com/media/e48dc3_32f76c161ac74e6c9c5e59be50f3f3a2~mv2.png/v1/fill/w_115,h_123,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/Untitled%202.png)
![Untitled 2.png](https://static.wixstatic.com/media/e48dc3_32f76c161ac74e6c9c5e59be50f3f3a2~mv2.png/v1/fill/w_115,h_123,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Untitled%202.png)
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Open the WiFi connection of your smartphone and connecting your smartphone to the WiFi router (must be 2.4G Hz) that you would like to connect with the device.
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Plug in the device.
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Keep the device, router and your smartphone within 1 meter distance without any obsolete.
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Click +NEW PLACE if no registration of router SSID previously; otherwise skip this step.
5. Click +NEW DEVICE and scan the device QR code which is given next to the rating, label, package box or inside manual.
![pic 10.png](https://static.wixstatic.com/media/e48dc3_e7640163e754434888d46540f7b4e2a9~mv2.png/v1/fill/w_52,h_83,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/pic%2010.png)
or
![pic 35.png](https://static.wixstatic.com/media/e48dc3_d54080cf45e74a9f8d88df3f91f8a3f8~mv2.png/v1/fill/w_53,h_84,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/pic%2035.png)
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_25,h_25,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Untitled%208.png)
Click here to get the left side toolbar.
or
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_25,h_25,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Untitled%208.png)
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_25,h_25,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Untitled%208.png)
![pic 10.png](https://static.wixstatic.com/media/e48dc3_e7640163e754434888d46540f7b4e2a9~mv2.png/v1/fill/w_52,h_83,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/pic%2010.png)
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_40,h_40,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Untitled%208.png)
![pic 48.png](https://static.wixstatic.com/media/e48dc3_8a921857ce9244e1b09a057953b63643~mv2.png/v1/fill/w_56,h_87,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/pic%2048.png)
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_40,h_40,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Untitled%208.png)
![pic 42.png](https://static.wixstatic.com/media/e48dc3_3a601a68ab934dfd87417ca0b5b87c75~mv2.png/v1/fill/w_104,h_166,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/pic%2042.png)
![Untitled 8.png](https://static.wixstatic.com/media/e48dc3_13db9a68aae840599faf5476597a66ab~mv2.png/v1/fill/w_42,h_42,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Untitled%208.png)
Click ADD after completed.
![Untitled 2.png](https://static.wixstatic.com/media/e48dc3_32f76c161ac74e6c9c5e59be50f3f3a2~mv2.png/v1/fill/w_104,h_111,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Untitled%202.png)
You can re-name the device.
If you have other places with same router SSID registration, please select one of them.
![Untitled 5.png](https://static.wixstatic.com/media/e48dc3_e8e9f42041a6486fb078658eae72f8f2~mv2.png/v1/fill/w_111,h_82,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Untitled%205.png)
![Untitled 9.png](https://static.wixstatic.com/media/e48dc3_5e1412bc254243e7bbffb8d930c64c5e~mv2.png/v1/fill/w_65,h_14,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Untitled%209.png)
6. Step 1/3: writing the router information to the device.
7. Step 2/3: connect the device with cloud server.
8. Step 3/3: update the device information into APP which download from cloud server.
Use default pic or take a new one.
![pic 44.png](https://static.wixstatic.com/media/e48dc3_2620d01b13044c94a14af4f32b8f682a~mv2.png/v1/fill/w_53,h_85,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/pic%2044.png)
![pic 45.png](https://static.wixstatic.com/media/e48dc3_4aa37e46934349da92e0218ada57f45a~mv2.png/v1/fill/w_53,h_85,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/pic%2045.png)
![pic 43.png](https://static.wixstatic.com/media/e48dc3_b8fb56bd65034ee3ae6745d98d6d473e~mv2.png/v1/fill/w_53,h_85,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/pic%2043.png)
9. If failure, check following,
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Router has signal or not
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Router’s password is correct or not
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Device is plug in or not
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Smartphone is under WiFiconnection mode with designated router connected
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Device is connected with another router, turn that router off and wait for 5 minutes; or reset the device’s WiFi setting (check the device’s user manual)
10. Restart the procedure by clicking ADD.